Brand. Package. Produce.
Ship. Sell.

Full-service supply chain studio. One point of contact from idea to shelf. Direct factory relationships, brand design capability, and production coordination — designer quality at factory-direct cost.

The Wise Merchant — Brand Strategy Creative

What We Do

Five Pillars

Brand Development
Logo, identity, naming, tone of voice, brand guidelines. The foundation everything else builds on.
Product & Packaging
Concept to factory-ready files. Dieline development, material selection, factory sourcing, sample management. Engineered for production, first run coordinated.
Web Design
Your digital storefront. E-commerce, portfolio, or catalog — SEO-optimized, mobile-responsive, ready to sell.
Admin Systems
File organization, invoicing, CRM setup, workflow automation. The back-office infrastructure most startups skip until it costs them.
Marketing
Strategy, content, campaigns. Social media, email, advertising. Executable plans with real deliverables on a real schedule.

You don't have to buy all five. Start where the gap is. The pillars connect when you're ready.


Pricing

Simple. Clever. Wise.

SimpleCleverWise
Brand Development$2,500+$5,000+$7,500+
Product & Packaging$1,000+$3,000+$5,000+
Web Design$1,500+$3,500+$7,500+
Admin Systems$1,500$3,500$7,500
Marketing$1,500$3,500$7,500
Simple — The essentials. Launching, need the foundation without overbuilding.
Clever — Integrated. Scaling, need systems that connect and grow.
Wise — End-to-end, concept through delivery, ongoing support.

Custom projects quoted individually. Pricing does not include manufacturing costs or shipping — quoted separately based on product, quantities, and destination. You get the factory price, not a marked-up version.


Factory-Direct Advantage

Why our production costs are lower than your current supplier's.

We source directly from factories in Asia. No middlemen. No distributor markups. The quote you get is the factory price plus a transparent coordination fee.

Example: Childproof Pop-Top Drams — 20,000 MOQ
Unbranded 13 dram$0.06 / pc
Branded 13 dram (1-color screen)$0.08 / pc
Production lead time15 days
Sea shipping25–35 days
SamplesAt cost of shipping only
Request a sample quote →

How It Works

Five Phases

01

Discovery

We talk. What's the product, what's the market, what's the timeline. No pitch call — a straightforward conversation.

02

Strategy

We map the scope. Which pillars, which tier, what's the sequence. You get a proposal with clear deliverables and a timeline.

03

Design & Development

The work happens. You see everything in progress and approve before we move to the next stage.

04

Production

Factory coordination, sample approval, quality control, shipping logistics. We manage the run from PO to delivery.

05

Launch & Support

Everything delivered. Handoff documentation. Ongoing support for Wise tier clients.


FAQ

Common Questions

What if I only need one thing?

That's fine. Most clients start with one pillar. The framework is modular — buy what you need now, add later.

What if I already have a brand and just need production?

That's the Product & Packaging pillar. Send design files, we assess production-readiness, source the factory, manage the run. If files need adjustment for manufacturing specs, we handle that too.

Where are your factories?

Primarily China and Southeast Asia. Vetted relationships developed over years of production runs. Factory price — no markup on manufacturing costs.

How are payments structured?

A 50% deposit is required to begin. The remaining balance is invoiced upon delivery of each project phase, due within 7 days. Manufacturing deposits are separate and committed directly to the factory upon production order placement.


Legal

Terms & Policies

Refund Policy

Design work (brand, web, packaging design) is non-refundable once a project phase has been delivered and approved. If a project is cancelled before delivery of the current phase, any unused portion of the deposit for that phase will be refunded within 14 business days. Manufacturing deposits paid to factories are non-refundable once a production order has been placed, as these funds are committed to raw materials and production scheduling. Sample costs are non-refundable.

Cancellation Policy

Projects may be cancelled at any time by written notice to hello@thewisemerchant.com. Upon cancellation:

  • Work completed to date is billed at the applicable tier rate.
  • Unused deposit balance (minus completed work) is refunded within 14 business days.
  • Factory production orders already placed cannot be cancelled — the client is responsible for those costs.
  • All delivered files and assets remain the client's property.

Terms of Service

All projects begin with a signed scope agreement outlining deliverables, timeline, and payment schedule. A 50% deposit is required to begin work. The remaining balance is invoiced upon delivery of each project phase. Payment is due within 7 days of invoice. Late payments may result in project pauses. Intellectual property for all custom work transfers to the client upon full payment. The Wise Merchant Company retains the right to display completed work in its portfolio unless otherwise agreed in writing. Factory lead times, shipping estimates, and material specifications are provided in good faith based on supplier information and are subject to change. The Wise Merchant Company is not liable for delays caused by factories, customs, or shipping carriers.

Payment Methods

We accept wire transfer, Wise, and major credit cards. Invoices are issued via email with payment instructions.


Start a Project

Let's talk about what you're building.

No pitch call. A straightforward conversation about your product, your timeline, and what it takes to get it done.

Message received. We'll be in touch within one business day.